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About FESSCO - Federal Stamp & Seal Mfg. Co., Inc.

Our Company

FESSCO (Federal Stamp and Seal Manufacturing Company) is a 42 year old family owned business located in Atlanta, Georgia. We operate out of a 35,000 square foot facility which we own. The Bradshaw family purchased FESSCO in 1978 after having thoroughly researched the Company's growth potential as well as its target markets. Our wholesale customers are primarily office supply companies who derive significant profits through the resell of our product line.

FESSCO's impressive customer base includes national accounts such as Office Max, as well as regional entities like the Synovus Financial Institutions and Coca-Cola Enterprises. It is important to note that the office supply industry is extremely demanding in terms of the broad product line we must carry, the service level we must maintain and the extensive product knowledge we must provide. Furthermore, we must utilize every available technology in order to minimize our costs while adhering to a strict production schedule that provides 24 hour turnaround on most products and 48 hour turnaround on others.

Our family's desire to offer customers the highest quality products in the industry was realized in 2001 when FESSCO was awarded the opportunity to become a manufacturing partner of Shachihata's Xstamper line of products. The designation as the Southeastern manufacturer of the finest line of marking devices in the world validated our reputation within our industry while enabling us to offer technologically superior products to our customers at competitive prices.

Our Mission

FESSCO will manufacture and deliver the highest quality marking and identification products for our customers, who are the reason for our existence. Our mission must be to exceed the expectations of our customers, whom we define as dealers, retailers, partners, and fellow employees. We will accomplish this by committing to our shared values with an extraordinary emphasis on the creation of shared value in every product. We seek to exceed our customers' expectations by working in a collaborative partnership that transcends the traditional vendor-client experience.

Our Vision

We strive to be recognized and respected as one of the premier manufacturers of Marking Devices and Identification Products in the United States. We grow by creating successful customers and driving innovation in our industry.

We are an innovative, professional, ethical and knowledgeable provider of marking devices and identification products. We will continue to look for opportunities to extend our capabilities through creative regional and national alliances.

We are focused on the skills we know best: the manufacturing of our products. We differentiate ourselves by our manufacturing knowledge, innovative processes, flexibility to work within our customers standards of practice, and applying all of these aspects to meet our customer's requirements. We make it exceptionally easy for our customers to do business with us.

We value the loyalty of our customers and employees. For our customers, we will continue to provide the best service and value. For our personnel, we will continue to offer an ever more challenging, rewarding and result-oriented workplace that recognizes and appreciates their contributions.

Our Core Values

At FESSCO, we are committed to the highest standards of ethics and integrity. We are responsible to our customers, to FESSCO employees and their families, to the environments we inhabit, and to the diverse society we serve nationally. In discharging our responsibilities, we do not take professional or ethical shortcuts. Our interactions with all segments of the community must reflect the high standards we profess. We have a total commitment to these values, shaping the way we do business for our employees, our customers and our company.

FAITHFUL to the Golden Rule, in all our dealings we will strive to be friendly and courteous, as well as fair and compassionate adhering to the highest standards of conduct and moral behavior, and maintaining the highest level of ethics in all our actions. We will create a respectful and meaningful workplace, characterized by honest, direct and relevant communication. We are committed to communicating definable and measurable goals. We will act with integrity and engender trust in both colleagues and customers. We will honor diversity, individuality and personal and professional differences. We are committed to conducting our business with the highest professional and ethical standards and to treating all resources entrusted to us as if they were our own.

EXPLORATION and use of the best manufacturing techniques to further our goal of outstanding customer satisfaction. Exploration and use of the latest technological innovations to simplify all processes for our customers, our employees and our company. We welcome change and seek to merge improvements in process and product to the traditions that have served us well for many years.

SERVICE to the customer. We are passionate about creating value for our customers, serving their needs and by delighting our customers when achieving the highest levels of customer satisfaction. We will achieve leadership in our field: by meeting customer expectations; by being proactive, innovative and flexible in creating products and processes and in resolving problems; by being mindful of the many, sometimes contradictory, demands and expectations of our different customers.

SPEED in execution is essential for gaining competitive advantage. We go that extra mile to achieve results on time.

COMMITMENT to excellence in all that we achieve by placing superior craftsmanship as the foremost attribute in our business model. We are committed to getting the job done right the first time, in as effective and efficient a manner as possible and in accordance with our overall mission.

OPERATIONAL excellence by maintaining an environment that focuses on continuous improvement and by adopting best practices and embracing continuous improvement in a team environment. We always evaluate what we are doing to continually challenge our methods and ask how we can simplify and improve our business. We support positive change by seeking out and applying best practices.

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Contact Us!

Online:
Contact Form
Telephone:
404-525-6103   800-333-7726
Fax:
404-525-3320   800-777-3388
Postal address: 2210 Marietta Blvd. - Atlanta, GA  30318
Picture of FESSCO Building






Last Updated: Monday, May 21, 2007
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Webmaster: Lara Kimber
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